Refund and Returns Policy

Thank you for purchasing from EYTN INVESTMENT KENYA LIMITED. We strive to ensure customer satisfaction with every digital product sold on https://eytninvestment.com/.

1. Refund Eligibility

Because our products are digital and instantly accessible, all sales are final. However, refunds may be considered if:

  • The product was not delivered after payment.

  • The license key provided is invalid or defective.

  • The product does not match its description, and our support team cannot resolve the issue.

2. Non-Refundable Cases

Refunds will not be issued in the following scenarios:

  • Buyer’s remorse or accidental purchase.

  • Failure to meet system or software compatibility requirements.

  • Incorrect installation, unauthorized modification, or misuse of software.

3. Requesting a Refund

  • All refund requests must be submitted within 7 days of purchase.

  • Send your refund request to [email protected] with your order number and a brief explanation.

4. Refund Processing

  • Approved refunds will be issued to the original payment method within 7–10 business days.

  • Refund approval is at the sole discretion of EYTN INVESTMENT KENYA LIMITED after verifying eligibility.

5. Contact Us

For refund inquiries or assistance:
📧 [email protected]

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